Monday, 13 September 2010

Dell XPS M1330, nVidia GeForce 8400 GS overheats and the laptop cuts out

I have had this laptop this January 2009 and it’s been fine, but recently it’s been cutting out if I use Google Earth or Bing Maps!  I have measured the temperature at which it cuts out is about 110 degrees.  When it turns on again, it reports either error #M1001 or #M1004.  This is apparently and overheating problem with the nVidia GPU.

I am contacting Dell about this, however my motherboard was only replaced last month when my graphics card failed with what I can only describe as “on screen display corruption issues”.  Weird symbols and colours appeared.  Oh well, looks like I’ll need another repair, or just have to buy a new laptop as I’m a freelancer, so the loss of earnings will eventually become greater than the cost of a laptop, so I may as well get a new one… hopefully from a more reliable brand.

UPDATE: 15th September 2010: A Dell engineer changed the heat sink and now it runs perfectly!